Policies

The reservation can be canceled free of charge no later than 5 days before the arrival date.
 

For refunds, please contact Hotelli Hirvihaaran Kartano's sales service: myynti@hirvihaarankartano.fi or +358 10 2358 490.

The reservation can be canceled free of charge no later than 5 days before the arrival date. We do not consider cancellations made later, and the booked accommodations will be fully charged.
 

Refunds are primarily made using the payment method used in the order.
 

Payment Service Provider
 

The payment transfer service and payment service provider is Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the account statement or card bill and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In case of complaints, we ask you to contact the product supplier primarily.

Paytrail Oyj,
business ID: 2122839-7
Innova 2 Lutakonaukio 7 40100 Jyväskylä
https://www.paytrail.com/en/consumer/payment-information